🛡️ Safe Gaming

Responsible Gaming at tk999net — your safety is our priority

Enjoy entertainment within your limits. tk999net always considers your mental and financial well-being and provides various safety tools to ensure responsible gaming.

Why is responsible gaming important?

tk999net believes that online gaming should be an enjoyable activity — not a source of financial stress or mental distress. Responsible gaming means playing within your means, staying aware of how much time and money you spend, and seeking help when needed. Our platform is always by your side to ensure a safe and enjoyable gaming experience.

Online gaming is growing in popularity across Bangladesh. At tk999net, we want every player to stay informed and protected. Our responsible gaming guidelines will help you understand your limits, make the right decisions, and get help quickly if a problem arises.

Remember: gambling is only for people aged 21 and above. Responsible gaming at tk999net is a commitment — not just a rule.

Age Restriction

tk999net is only for people aged 21 and above. Age verification is mandatory at the time of account registration. Participation by minors in any gaming activity is strictly prohibited.

Safety Tools — in your control

Set Deposit Limits

Set daily, weekly or monthly deposit limits. Once a limit is set, it takes effect immediately. Lowering a limit is instant; increasing one requires a 24-hour wait.

Self-Exclusion

Temporarily close your account for a set period — from 7 days up to 6 months. Permanent exclusion is also possible. Let our support team know via live chat.

Time-Out

Take a short break. Activate a temporary time-out lasting from 24 hours up to 30 days. During this period, login, deposits and betting are automatically disabled.

Reality Check

Receive a reminder every 30 or 60 minutes that tells you how long you have been playing. Set the interval yourself and stay aware.

Loss Limit

Set a maximum amount you are willing to lose within a given period. Once the limit is reached, your session ends automatically.

24/7 Bengali Support

If you have a problem at any time, contact us in Bengali via live chat. Our trained team is always ready to support and advise you.

Signs of Problematic Gaming

Warning Signs

If you or someone you know shows any of the following signs, seek help promptly:

  • Placing larger bets to recover money already lost
  • Being unable to take a break from playing
  • Neglecting sleep, work or family because of gaming
  • Lying to family or friends about money
  • Spending money set aside for bills or debt repayment on gaming
  • Feeling restless or irritable when not gaming
  • Using gaming to cope with emotional problems or loneliness

If these signs appear, there is no need to panic. Seeking help is an act of courage. Our support team will guide you in the right direction.

Check Yourself

Are your gaming habits safe?

  • I play only for entertainment, not to recover money I have lost.
  • I set a budget in advance and stick to it.
  • Gaming is not affecting my family, work or relationships.
  • I can stop playing whenever I choose to.
  • I do not borrow money or spend my savings for gaming.
  • I do not hide my gaming from my family.

Practical Safe Gaming Tips

Set a Budget

Decide how much you will spend before each session. Use only money set aside for entertainment — not money for emergencies or savings.

Set a Time Limit

Decide how long you will play each day. Do not play for long stretches at a time. Take breaks now and then and spend time on other activities.

Losing is Normal

Winning and losing are both part of gaming. Do not chase losses by placing more bets in frustration. Treat each session as separate.

Consider Your State of Mind

Do not play when you are angry, feeling low or have been drinking. Only play when you are in a good mental state. Gaming should never be a way to relieve stress.

Safety Tools and Limits — Quick Reference

Safety Tool Duration Time to Take Effect
Deposit Limit (decrease) Daily / Weekly / Monthly Immediate
Deposit Limit (increase) Daily / Weekly / Monthly After 24 hours
Time-Out 24 hours — 30 days Immediate
Temporary Self-Exclusion 7 days — 6 months Immediate
Permanent Self-Exclusion Indefinite Immediate
Reality Check Reminder 30 or 60 minutes Immediate
Loss Limit Daily / Weekly Immediate

To activate or change these tools, contact our 24/7 live chat or email us: [email protected]

Protecting Minors

tk999net firmly believes that keeping minors away from gambling or gaming is extremely important. If there are children or teenagers in your household, make sure they cannot access your tk999net account.

We recommend:

  • Keep your account password secure and private.
  • Use parental control software on your devices.
  • Do not play in front of children.
  • Keep bank cards or bKash/Nagad accounts out of reach of children.
  • If you are logged in to your gaming account, log out at the end of each session.

If you suspect a minor has used your account, notify us via live chat immediately.

Checklist for Parents

  • Password is secure and devices are locked
  • Family filter software is active
  • Risks of online gaming have been discussed with your child
  • Payment methods (bKash/Nagad) are out of a minor's reach

Need help? We are always here

Our team is ready around the clock to ensure responsible gaming. Enjoy the games and stay safe.

Responsible Gaming — Frequently Asked Questions

To activate self-exclusion, contact our 24/7 live chat support or email us at [email protected]. Let us know your preferred duration (7 days to 6 months or permanent). Your account will be restricted immediately after we receive your request.

Yes. A request to lower your limit takes effect immediately. However, if you want to increase your limit, there is a 24-hour waiting period — this protects you from making large decisions in an emotional moment.

Yes. tk999net is only for people aged 21 and above. Age verification must be completed at the time of registration. If anyone creates an account using false information, that account will be cancelled.

First, pay attention to changes in your own behaviour or that of someone close to you. Then contact us via live chat — we will help you activate self-exclusion or a time-out. You may also seek advice from a medical or mental health professional.

Yes. Your account balance remains completely safe during a time-out or self-exclusion period. Once the period ends or your account is reactivated through our support team, you will be able to use your balance again.

You can get support in two ways: (1) our 24/7 live chat — you can speak in Bengali at any time; (2) email: [email protected] — you will usually receive a reply within a few hours.

At tk999net, the minimum deposit amount for bKash, Nagad, Rocket and Upay is ৳100 for each method. The minimum withdrawal amount is ৳1,000. For responsible play, we recommend depositing only the amount that matches your entertainment budget.